Internet Technology Services

Hosting Support
Getting Started

Uploading files
Setting up email
Transferring your domain

Uploading files

The first thing you need do is upload your files. You will need to use an FTP client to connect to our servers and upload your domains content.

For instructions on connecting via FTP please visit http://www.batchelors.net/hosting/support/ftp.html

Once you have successfully uploaded or published your domains content then you can view this at http://IP_Address/domainnamecom. The IP address and the exact URL is specified in the welcome email sent to you when your account was setup.

Setting up email

To set up email mailboxes for your domain you need to login to the the control panel and then click on 'Email Manager'.

For instructions on creating mail boxes please visit http://www.batchelors.net/hosting/support/email.html

For instructions on setting up email clients please visit

Outlook Express - http://www.batchelors.net/hosting/support/outlook.html
Netscape 6 - http://www.batchelors.net/hosting/support/netscape.html

For instructions on using our web based email system please visit http://www.batchelors.net/hosting/support/webmail.html

Please note you can't check your email until you have transferred your domain, as email requires name resolution

Transferring your domain

Do you have a domain name? If not, please see our information on obtaining a domain name.

In order to get your domain resolving to our servers and have name resolution you need to specify our name servers authorative for your domain. This involves visiting your domain registrar and changing the name servers associated with your domain to just our name servers.

For details of our name servers and instructions on how to transfer your domain at common registrars please visit http://www.batchelors.net/hosting/support/transfer.html

Once you have done this it can take up to 2 days before your site is available, as the changes need to propagate to your ISP via the authoratative Domain Name Servers around the world.

If you are unsure if your site is resolving see http://www.batchelors.net/hosting/support/domain.html

 

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Getting started	Domain transfer	Is my domain active?	Control panel
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PHP	FTP	Telnet	Custom errors
Perl/CGI scripts	Server Side Includes	Database use	Securing your data
Account Information	Site statistics	SQL Server 7	Subdomains
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