Internet Technology Services

Hosting Support

Setting up a website using your own domain name isn't particularly difficult. Our Hosting Support pages will take you through most of the features of our hosting plan and give you step by step solutions to the common pitfalls new users experience. Before contacting technical support you should always try using these support pages, to see if your problem has a known solution.

Control Panel - http://control.nshosts.com

You can use the control panel to do the following:

• Set up mailboxes for your domain
• View statistical information for your domain
• Enable JSP,MySQL support
• Create ODBC connections
• Set up password protection and change domain passwords
• Plus more features

PhpMyAdmin - http://mysql.nshosts.com

• Administor MySQL Databases
• Run queries on MySQL databases

Contacting technical support

Before contacting technical support you should always try using the support pages found on this site. If you cannot find the answer or you need us to do something for you write to your support representative. Please include the following information

• Your domain name
• Exactly what you are doing (including a URL to reproduce behaviour)
• An error message if this is applicable
• Has this ever worked before if this was at one stage working
• What you expect to see

If your problem is permissions related you can change permissions on files by using CHMOD via your FTP client.

Without this information we cannot answer most questions. Providing all the information will get you a fast complete answer.

Web Server Information

Mail Server Information

Hosting Support Menu